Privacy Policy

Protecting Your Trust, Respecting Your Privacy

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Transparency

We believe in complete transparency about how we collect, use, and protect your personal information.

Your Control

You have control over your personal data. You can access, correct, or delete your information at any time.

Introduction

At Banaras Swaran Kala Kendra & Daughter, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy. We respect your privacy and are committed to protecting personally identifiable information you may provide us.

Last Updated

This Privacy Policy was last updated on January 1, 2024 and applies to all users of our services.

Information We Collect

Banaras Swarn Kala Kendra provides the jewellery-related services through its Website, Mobile App and other services. We collect the information via promotion through different channels like SMS, WhatsaApp, RCS, Emails etc.

We collect information to provide better services to all our users. The types of information we gather include:

Type of Information	Purpose	Examples
Personal Information	Identification & Communication	Name, email, phone number, address
Transaction Information	Order Processing	Purchase history, payment details
Technical Information	Website Improvement	IP address, browser type, device info
Communication Data	Customer Support	Emails, chat transcripts, feedback

Sensitive Information

We do not collect sensitive personal information such as financial account details, Aadhaar numbers, or passwords. Payment information is processed securely through our payment gateways.

How We Use Your Information

We use the collected information for various purposes:

To process and manage your orders and purchases
To provide customer support and respond to inquiries
To send order confirmations, updates, and delivery information
To improve our website, products, and services
To send promotional emails about new products, special offers, or other information
To prevent fraudulent transactions and ensure security
To comply with legal obligations and regulations

Marketing Communications

You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Data Sharing & Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

We may share your information with third parties only in the following circumstances:

With service providers who assist in our operations (payment processors, delivery services)
To comply with legal obligations or court orders
To protect our rights, property, or safety, and that of our customers
In connection with a business transfer, such as a merger or acquisition

Trusted Partners

All third-party service providers are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.

Your Rights & Choices

You have the following rights regarding your personal information:

Right to Access: Request a copy of your personal information
Right to Correction: Request correction of inaccurate information
Right to Deletion: Request deletion of your personal information
Right to Object: Object to processing of your information
Right to Data Portability: Receive your information in a structured format
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Our security measures include:

SSL encryption for data transmission
Regular security assessments and updates
Access controls and authentication procedures
Secure data storage with encryption
Regular employee training on data protection

Security Note

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. No method of transmission over the Internet or electronic storage is 100% secure.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Cookie Types

We use essential cookies for website functionality, analytics cookies to understand usage, and marketing cookies for personalized advertising.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:

bskkadddu@gmail.com +91 99355 98308

Mughalsarai, Chandauli, Varanasi

Data Protection Officer available Mon-Sat, 10 AM - 6 PM